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Uptime Infrastructure Monitor Knowledge Base
Page Information
Title:
Uptime Infrastructure Monitor Knowledge Base
Author:
IDERA
May 23, 2014
Last Changed by:
IDERA
Nov 17, 2017
Tiny Link:
(useful for email)
https://docs.uptimesoftware.com/x/EYBU
Export As:
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PDF
Hierarchy
Children (408)
Page:
/var/adm/messages kernel: cdrom: open failed
Page:
'Default up.time DataStore' Monitor crit after adding a vCenter to Uptime Infrastructure Monitor
Page:
'up.time Data Collector' is unavailable error in web interface
Page:
"Database Not Responding" Message Appears in Global Scan
Page:
"No recent performance data available. Is the system online?" - Uptime Infrastructure Monitor Agent Windows elements
Page:
"No recent performance data available. Is the system online?" - WMI elements
Page:
Access the Applications dashboard without logging in
Page:
Active Directory or LDAP Authentication Troubleshooting
Page:
Active Directory Service Monitor example
Page:
Add firewall rule to open port 9998 for Linux agent
Show all...
Page:
Adding Multiple Systems from the Command Line
Page:
Adding or Updating a License Key
Page:
Adding Uptime Infrastructure Monitor port exceptions to Windows firewall
Page:
Adding VIO LPARs to Uptime Infrastructure Monitor
Page:
Adjusting the Java Heap Size on Uptime Infrastructure Monitor 5 & 6
Page:
Agent-based monitors are not working on my ESX hosts
Page:
Agentcmd redirect log info to logfile rather then standard out
Page:
Agent does not start in daemon mode on SLES
Page:
Agent install file is corrupt after download
Page:
Agent not responding after IP or hostname change
Page:
Agent rpm install error: unpacking of archive failed on file
Page:
Agent running wrong custom script
Page:
AIX Agent Error - sar: Error 0
Page:
AIX agent installation error - sar: time change not positive
Page:
AIX agent pstat not working on 64-bit OS versions
Page:
AIX Performance Metrics
Page:
AIX pSeries LPAR Performance Metrics
Page:
All PING monitors failing or performance slow on LINUX
Page:
Apache access.log file size keeps growing
Page:
Apache sess_ (session) files
Page:
Application Availability Does Not Match Average Status of Service Monitors
Page:
Are Service Monitor passwords encrypted?
Page:
Automatically restarting a Windows service
Page:
Backing up and Recovering Uptime Infrastructure Monitor
Page:
Bad data returned to SQL Server Monitor from agent
Page:
Can't access Windows Installer Service
Page:
Can't add HMC managed server to Uptime Infrastructure Monitor
Page:
Can't generate graphs from Internet Explorer or FireFox
Page:
Can an SNMP device be added as a Net-SNMP agent?
Page:
Can I add a system to a maintenance window that has already started?
Page:
Can I run two Monitoring Stations on the same server?
Page:
Cannot log in to Uptime Infrastructure Monitor
Page:
Can outages be removed from SLA reports?
Page:
Can the Uptime Infrastructure Monitor Agent be bound to a specific interface?
Page:
Can the Windows agent be push installed on servers?
Page:
Can Uptime Infrastructure Monitor and the database run on different operating systems?
Page:
Can Uptime Infrastructure Monitor database monitors run stored procedures?
Page:
Can Uptime Infrastructure Monitor send SMS alerts?
Page:
Change the default Service Monitors (PING or UPTIME)
Page:
Changing a monitored host's IP address
Page:
Changing Global Scan Performance Thresholds
Page:
Changing Linux Agent port or permissions
Page:
Changing RSS proxy information
Page:
Changing SNMP monitor values from String to Int to allow graphing
Page:
Changing the default host check
Page:
Changing the Windows Agent Port
Page:
Common email address formats for pager notifications
Page:
Common Licensing Problems and Solutions
Page:
Common User Agent Strings
Page:
Configuration and Performance Metrics for Network Devices
Page:
Configuring Allowed TLS Versions and Ciphers for the Monitoring Station and Agents
Page:
Configuring daily, weekly and monthly monitoring
Page:
Configuring PSK for Agents
Page:
Configuring SQL Server Ports
Page:
Configuring Uptime Infrastructure Monitor to send alerts based on monitor status
Page:
Configuring Uptime Infrastructure Monitor to send alerts with a hosted Exchange server
Page:
Connecting to the Uptime Infrastructure Monitor DataStore via ODBC
Page:
Contributing Plugins for Uptime Infrastructure Monitor
Page:
Converting the Uptime DataStore from MySQL to SQL Server
Page:
CPU Utilization not matching Linux OS output
Page:
Create read-only user with rights to set maintenance periods
Page:
Creating an Action Profile Recovery Script
Page:
Creating an Action Profile to Start Any Windows Service
Page:
Creating Custom Alert Scripts in Uptime Infrastructure Monitor Alert Profiles
Page:
Creating custom reports with Crystal Reports
Page:
Creating custom reports with Microsoft Reporting Service
Page:
Creating custom reports with Tableau
Page:
Creating Custom Service Monitors in Uptime Infrastructure Monitor
Page:
Creating Custom Service Monitors with Retained Data Collection
Page:
Creating Excel Reports that use Uptime Infrastructure Monitor Data
Page:
Creating Maintenance Windows
Page:
Creating Plugin Service Monitors in Uptime Infrastructure Monitor
Page:
Custom Alert Format Variables
Page:
Custom Dashboard - using the URL gadget
Page:
Custom monitor not matching correct output
Page:
Custom script returns ERR
Page:
Custom VBS script error due to wrong locale
Page:
Data Collector will not start after upgrade to UIM 7.6
Page:
Data Collector won't start - "Not a trusted IP" error in uptime.log
Page:
Date format in Excel export doesn't make sense
Page:
Default Agent Service Check monitor CRIT after upgrade to Uptime IM 7.7
Page:
Default MySQL Database Users and Permissions
Page:
Disk and Network stats not recorded on Windows 2008 with Hyper-V
Page:
Does the DataStore need to reside on the Uptime Infrastructure Monitor server?
Page:
Does the DNS monitor support reverse lookups?
Page:
Does the HTTP monitor support SOAP requests?
Page:
Does the HTTP monitor work with NTLM authentication?
Page:
Does the Web Application Transaction monitor download images?
Page:
Does the Windows agent support 64-bit systems?
Page:
Does Uptime Infrastructure Monitor monitor WebSphere MQ or Portal Server?
Page:
Do I need a different agent for each monitored application?
Page:
Element Failed to Convert from VM-basic Collection
Page:
Email Not Working After Upgrading to Uptime Infrastructure Monitor 7.4 and later
Page:
Enable Linux/Unix NFS mount capacity monitoring
Page:
Enabling and Disabling SSL/TLS on Linux/UNIX Agents
Page:
Enabling Audit Logging in Uptime Infrastructure Monitor
Page:
Enabling a UI-only Uptime Infrastructure Monitor instance
Page:
Enabling SSH on an HMC - Hardware Management Console
Page:
Enabling the BEA WebLogic service monitor
Page:
Enabling the IBM WebSphere service monitor
Page:
Enabling the Windows Messaging Service
Page:
Ensuring an Application is Always Running
Page:
Ensuring that a non-Windows agent is listening
Page:
erdcloader java exception: Content is not allowed in prolog
Page:
Error: "Alert: Error Found: duplicate key: Uptime Status General"
Page:
ERROR: Connection pool congestion
Page:
Error: java.net.BindException: Address already in use
Page:
Error: System can not find the path specified
Page:
ERROR: Unable to archive data file already exists
Page:
Error or Exception when installing license key
Page:
Error running Custom Script or Agent-Side Script
Page:
Errors when trying to delete performance data
Page:
Error while pinging: Failed to create raw socket
Page:
ESX instance Percent Used > 100%
Page:
ESX Instance Workload Data
Page:
ESX systems stopped collecting performance data
Page:
Excluding drives in the File System Capacity monitor
Page:
Expanding Uptime Infrastructure Monitor's Capabilities with Plugin Monitors
Page:
Expire or reset a user's password
Page:
Exporting and Importing Your DataStore or Configuration
Page:
Failed to Get Configuration message from Linux Agent
Page:
File System Capacity Monitor Examples
Page:
File System Capacity Monitor string not matching
Page:
Finding and updating hosts without a host check
Page:
Finding the Uptime Infrastructure Monitor DataStore location
Page:
Finding your IBM HMC or VIO version
Page:
FLEXlm returns null value for HostID
Page:
Forwarding Uptime Infrastructure Monitor alerts to BMC Remedy
Page:
Freeing up space on your Monitoring Station
Page:
GlobalScan Recent Outages graph appear to be an hour slow
Page:
Graphing Issues in Firefox / Chrome in Uptime Infrastructure Monitor 7.2 after Recent Critical Java Update
Page:
Graphs not displayed in Firefox running on Linux desktop
Page:
High Availability for Uptime Infrastructure Monitor
Page:
High CPU Usage on Windows Agent
Page:
High File Handle Count with Windows Agent
Page:
How does the Archiving Policy work?
Page:
How does the SQL Server Tablespace Check monitor work?
Page:
How does Uptime Infrastructure Monitor determine routing?
Page:
How do I access my license key?
Page:
How many exclusions can the File System Capacity Monitor use?
Page:
How to add a Net-SNMP enabled server to Uptime Infrastructure Monitor
Page:
How to add an LPAR to Uptime Infrastructure Monitor?
Page:
How to add Ignored VMs or ESX hosts
Page:
How to add service dependencies for Windows services
Page:
How-To Articles
Page:
How to batch add many servers or devices to Uptime Infrastructure Monitor
Page:
How to change my Uptime Infrastructure Monitor user password
Page:
How to change the archive folder location
Page:
How to change the link back URL in email alerts
Page:
How to check if an agent is running
Page:
How to configure automatic recovery actions
Page:
How to configure LDAP user authentication
Page:
How to contact technical support to report an Uptime Infrastructure Monitor problem
Page:
How to create a Service Group
Page:
How to create LPAR capacity report
Page:
How to determine the last status of a monitor
Page:
How to display the NetFlow dashboard using IE
Page:
How to exclude file systems from the GlobalScan page
Page:
How to export Uptime Infrastructure Monitor documentation to a PDF file
Page:
How to extend an Uptime Infrastructure Monitor evaluation license
Page:
How to find your HostID
Page:
How to generate a graph in Uptime Infrastructure Monitor
Page:
How to generate enterprise capacity reports
Page:
How to generate Server & Application availability reports
Page:
How to get custom script retained data values
Page:
How to graph an AIX workload
Page:
How to graph LPAR workload
Page:
How to Graph Retained Metrics for HTTP Monitor
Page:
How To Install Plugins Without Direct Internet Access
Page:
How to monitor a cluster in Uptime Infrastructure Monitor
Page:
How to monitor a VPN or WAN link
Page:
How to Monitor DNS with Uptime Infrastructure Monitor
Page:
How to monitor Exchange with Uptime Infrastructure Monitor
Page:
How to monitor IBM IVM
Page:
How to monitor IMAP, POP and SMTP email services
Page:
How to monitor my applications with Uptime Infrastructure Monitor
Page:
How to monitor MySQL Databases with Uptime Infrastructure Monitor
Page:
How to monitor WPAR file systems
Page:
How to move the Uptime Infrastructure Monitor datastore directory
Page:
How to register and login to the online User Community
Page:
How to report ESX farm capacity
Page:
How to restart an agent
Page:
How to run a DB query on retained metrics
Page:
How to set a service to only run once a day
Page:
How to set up email server information
Page:
How to take a Solaris 10 agent out of maintenance mode
Page:
How to track VMotion on ESX servers
Page:
How to verify the Active Directory Domain Name setting
Page:
HP-UX agent showing uptmagnt agent: Exec format error
Page:
https and Web Application Transaction (WAT) Monitor
Page:
HTTP Service Monitor Issue on Uptime IM 7.7.2
Page:
HTTP service monitor times out but still returns OK
Page:
I/O Exception Occurs When Performing a Ping Check
Page:
IE Blocks an ActiveX Control During Graphing
Page:
I have submitted a purchase order for Uptime Infrastructure Monitor, how do I get my licenses?
Page:
Implementing HTTPS Browsing for the Web Interface with Apache 2.2
Page:
Importing Archived Data into Uptime Infrastructure Monitor
Page:
Increasing Windows TCP socket limits
Page:
Installation failure on Windows: Failure to create services
Page:
Installing an Agent on 64-bit Red Hat Enterprise Linux 6
Page:
Installing or Uninstalling the Uptime Infrastructure Monitor Agent on AIX or HP-UX
Page:
Installing or Uninstalling the Uptime Infrastructure Monitor Agent on Linux
Page:
Installing or Uninstalling the Uptime Infrastructure Monitor Windows agent
Page:
Installing Uptime Infrastructure Monitor on 64-bit Red Hat Enterprise Linux 6
Page:
Insufficient disk space to generate a report
Page:
Integrate SNMP Traps Into Uptime Infrastructure Monitor
Page:
Integrating Scrutinizer with Uptime Infrastructure Monitor
Page:
IRIX Performance Metrics
Page:
Is Performance Monitor Interface required to monitor WebSphere?
Page:
Is SQL Server Browser service required to monitor MS SQL?
Page:
I still receive alerts when my host check is down
Page:
Is Uptime Infrastructure Monitor multi-threaded?
Page:
Java heap space Throwable: java.lang.OutOfMemoryError
Page:
Kernel Panic error running Virtual Appliance on Windows 7
Page:
LDAP: error code 12 - Unavailable Critical Extension
Page:
License Expired - Feature is locked to a different host
Page:
License Reload message on UI instance
Page:
Limited Performance Data Available
Page:
Linux Agent filesystem permissions
Page:
Linux Agent IP Security
Page:
Linux or UNIX agent is not responding
Page:
Linux Performance Metrics
Page:
Login Problems
Page:
Login screen returns Database not responding error after upgrading
Page:
LPARs not showing in LPAR Workload Report
Page:
Manually trim performance data from a MS SQL DataStore
Page:
Manually trim performance data from a MySQL DataStore
Page:
Manually trim performance data from an Oracle DataStore
Page:
Manually Update Apache and PHP on Linux
Page:
Manually Update Apache and PHP on Linux for Uptime 7.6 and earlier
Page:
Manually Update Apache and PHP on Windows
Page:
Master Service Group Monitor changes not working
Page:
Memory Consumption by Performance Counters
Page:
Metrics Monitored by Operating System
Page:
Microsoft Exchange Performance Metrics
Page:
Microsoft IIS Performance Metrics
Page:
Migrating Your DataStore To a New Database
Page:
Monitor Disk Mounting in Active / Passive Cluster Nodes
Page:
monitor failed: software caused connection abort: recv failed
Page:
Monitoring and automatically restarting a Windows Service
Page:
Monitoring a User Login Web Page
Page:
Monitoring ESX systems not connected to Virtual Center
Page:
Monitoring FreeBSD (or other non-supported OS versions)
Page:
Monitoring HTTP Services in a Load Balanced Cluster
Page:
Monitoring Novell NRM Systems
Page:
Monitoring Servers And Services Behind a Firewall
Page:
Monitoring services running on a different IP address than the agent
Page:
Monitoring SharePoint Servers with Uptime Infrastructure Monitor
Page:
Monitoring WebSphere with Uptime Infrastructure Monitor
Page:
Monitors not changing status or stuck in one state
Page:
Moving or Migrating the Uptime Infrastructure Monitor Monitoring Station
Page:
Moving your license key
Page:
Moving your MySQL DataStore to a Remote Host
Page:
MySQL Advanced Metrics
Page:
MySQL Monitor error: Insufficient status data returned
Page:
Negative Values Displayed in Graphs
Page:
netcat quarantined by antivirus program
Page:
Net-SNMP Metrics
Page:
Not receiving email alerts
Page:
Novell NRM Statistics Captured by Uptime Infrastructure Monitor
Page:
Oracle Advanced Metrics service monitor
Page:
Oracle database not responding in Uptime Infrastructure Monitor interface
Page:
Password for the Uptime Infrastructure Monitor virtual appliance
Page:
Password issue when using jdbc driver with MS SQL
Page:
php error_log file growing due to deprecated messages
Page:
phperror.log file filled with "File does not exist" errors
Page:
Playing a custom sound during an alert
Page:
Plugin monitor shows DEAD CODE!!!! warning
Page:
Plugin returns UNKNOWN - Error: Problem running monitor
Page:
Port closes immediately on Unix agent
Page:
Problems adding an Agent to Uptime Infrastructure Monitor
Page:
Process Check monitor does not check the full Solaris path
Page:
Process Count Check error: explorer not found
Page:
Process Count Monitoring with Net-SNMP
Page:
Proxy Error in Dashboard Gadgets After Uptime IM 7.7 Upgrade
Page:
Query to retrieve MySQL database size
Page:
Rebuilding Windows Performance Counters
Page:
Received duplicates of the same report
Page:
Receiving "Could not connect to database" from Oracle Monitor
Page:
Recommended Monitoring Station Hardware
Page:
Regular Expression Syntax Used with Uptime Infrastructure Monitor
Page:
Report Error Occurred During Processing
Page:
Required Ports for the Uptime Infrastructure Monitor Monitoring Station
Page:
Resetting the Uptime Infrastructure Monitor Administrator Password
Page:
Resolving LINUX or UNIX uptimeagent Daemon Messages
Page:
Running PowerShell Scripts with Uptime Infrastructure Monitor
Page:
Running Uptime Infrastructure Monitor from an amazon EC2 instance
Page:
Running Uptime Infrastructure Monitor with an MS SQL Server database
Page:
Running Uptime Infrastructure Monitor with an Oracle database
Page:
SAR error and SADC problems on AIX 5.3
Page:
Securing the Linux agent (tcpwrappers and ssl)
Page:
Securing the Uptime Infrastructure Monitor MySQL Database
Page:
Securing the Windows Agent with SSL
Page:
Setting up a reporting instance
Page:
Should elements be added using DNS names or IP addresses?
Page:
Shrinking your MySQL DataStore
Page:
Silencing Agentcmd Junk in the uptime.log
Page:
SLA still failing after my servers have recovered
Page:
SMTP Error 550 5.7.1 Unable to relay
Page:
SMTP Error 553: sorry, that domain isn't in my list of allowed rcpthosts
Page:
SNMP monitor applet won't load
Page:
SNMP service monitor fails to load
Page:
Solaris Agent Commands
Page:
Solaris agent not collecting performance data
Page:
Solaris Agent Timeout
Page:
Solaris Performance Metrics
Page:
SQL Server Advanced Metrics
Page:
SQL Server Database Structure
Page:
SQL Server DB Error: Invalid object name 'dbversion'
Page:
SQL Server does not seem to be running on this system
Page:
SQL Server error: Charset is not supported by the JVM
Page:
SQL Server Locks
Page:
SSL and TLS Support in Uptime IM 7.6
Page:
SSL with Solaris agent
Page:
Starting (or restarting) and Stopping Uptime Infrastructure Monitor
Page:
Still receiving alerts when topological dependency has failed
Page:
Stopping and Starting the Windows Agent
Page:
Supported Agent Platforms in Uptime Infrastructure Monitor
Page:
Supported Browsers in Uptime Infrastructure Monitor
Page:
Supported Databases in Uptime Infrastructure Monitor
Page:
Supported Monitoring Station Platforms in Uptime Infrastructure Monitor
Page:
Supported Platform Changes in Uptime Infrastructure Monitor 7.0
Page:
Supported Platform Changes in Uptime Infrastructure Monitor 7.1
Page:
Supported Platform Changes in Uptime Infrastructure Monitor 7.2
Page:
Supported Platform Changes in Uptime Infrastructure Monitor 7.3
Page:
Supported Platforms via Agentless Monitoring
Page:
Suppress Connection Warnings from the Agent in /var/adm/messages
Page:
Suppress Linux agent inetd uptmagnt connection warnings
Page:
System stats change in Resource Usage reports
Page:
Telnet commands for email server authentication debugging
Page:
Test Service Instance doesn't trigger action or alert profile
Page:
The up.time Data Collector is unavailable
Page:
Thread pool backlog
Page:
Troubleshooting articles
Page:
Troubleshooting Network Device Issues with snmpwalk
Page:
Troubleshooting time discrepancies
Page:
Troubleshooting WMI with WMIDIAG
Page:
Tru64 agent does not ignore NFS file systems
Page:
Tru64 Performance Metrics
Page:
Unable to access Uptime Infrastructure Monitor after changing hostname
Page:
Unable to access Uptime Infrastructure Monitor from a web browser
Page:
Unable to browse MIB using the Uptime Infrastructure Monitor SNMP monitor
Page:
Unable to contact agent
Page:
Unable to fully load vendor-supplied MIBs into Uptime Infrastructure Monitor 7.0
Page:
Understanding and Using Retained Data
Page:
Understanding your Oracle Connection Settings
Page:
Unexpected error initializing OID tree
Page:
Upgrading to Uptime Infrastructure Monitor 7.1 or earlier
Page:
Upgrading to Uptime Infrastructure Monitor 7.2 through 7.5
Page:
Upgrading to Uptime Infrastructure Monitor 7.6 and later
Page:
uptime.log shows error: java.sql.SQLException ORA-00018
Page:
Uptime Infrastructure Monitor agent daemon error: permission denied
Page:
Uptime Infrastructure Monitor causing excessive ESX connection logging
Page:
Uptime Infrastructure Monitor server load high at the start of the month
Page:
Uptime Infrastructure Monitor Version Support Status
Page:
Uptime Infrastructure Monitor Windows Installation Fails on MySQL
Page:
Using anti-virus on the monitoring station
Page:
Using retained service metrics data to generate graphs
Page:
Using Scriptomatic to create custom monitors
Page:
Using -server option to optimize Java memory usage
Page:
Using SSL Communication with Linux-Based Agent
Page:
Using the agentcmd utility
Page:
vCenter 5.0 Compatibility with Uptime Infrastructure Monitor
Page:
Verifying the Active Directory Group Distinguished Name
Page:
Verifying the Configuration of SQL Server Ports
Page:
Virtual Appliance - Uptime Infrastructure Monitor Data Collector is unavailable
Page:
VMware ESX client and Uptime Infrastructure Monitor show different memory values
Page:
WebLogic Performance Metrics
Page:
WebLogic service monitor fails
Page:
WebSphere Performance Metrics
Page:
What are the graphic columns in an XML report output file
Page:
What does the grey or UNKNOWN status indicate
Page:
What happens if I change the Monitoring Station time
Page:
What happens to performance data and monitoring if Uptime Infrastructure Monitor is offline?
Page:
What impact does the agent have on a target server
Page:
What is a Power Unit?
Page:
What is the password for the Windows agent
Page:
What options does the addsystems utility use for WMI
Page:
What Oracle db permissions does Uptime Infrastructure Monitor require
Page:
What permissions does Uptime Infrastructure Monitor require for ESX monitoring?
Page:
What ports are required for WMI agentless monitoring
Page:
What ports need to be open to add an ESX or vCenter system to Uptime Infrastructure Monitor?
Page:
What should I monitor on a vCenter server
Page:
What thresholds should I use for my monitors?
Page:
What version of Uptime Infrastructure Monitor am I running?
Page:
When do script alerts or script actions run?
Page:
Windows agent msstdfmt.dll not registered
Page:
Windows Agent Perflib Errors
Page:
Windows agent shows 2 CPUs when it has only 1
Page:
Windows agent using 100% of CPU resources
Page:
Windows Event Log Monitor returns Output: Monitor failed: For input string
Page:
Windows Performance Metrics
Page:
Windows process CPU workload stats don't match CPU Total
Page:
Windows up.time Agent Service uptmagnt.exe*32 spikes CPU usage
Page:
WMI agentless option not shown in the Uptime Infrastructure Monitor UI
Page:
WMI User Permissions
Page:
Working with Custom Alert Formats
Page:
Working with the Generic SNMP plugin monitor
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Knowledge Base (319)
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Changing the default host check
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Agent install file is corrupt after download
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Configuring SQL Server Ports
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What happens to performance data and monitoring if Uptime Infrastructure Monitor is offline?
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Custom Dashboard - using the URL gadget
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Ensuring an Application is Always Running
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Backing up and Recovering Uptime Infrastructure Monitor
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How to get custom script retained data values
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Password for the Uptime Infrastructure Monitor virtual appliance
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Uptime Infrastructure Monitor agent daemon error: permission denied
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High CPU Usage on Windows Agent
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Can't access Windows Installer Service
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Ensuring that a non-Windows agent is listening
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How to exclude file systems from the GlobalScan page
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Does Uptime Infrastructure Monitor monitor WebSphere MQ or Portal Server?
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Is SQL Server Browser service required to monitor MS SQL?
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Enabling a UI-only Uptime Infrastructure Monitor instance
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Is Uptime Infrastructure Monitor multi-threaded?
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Creating Plugin Service Monitors in Uptime Infrastructure Monitor
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Uptime Infrastructure Monitor server load high at the start of the month
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Importing Archived Data into Uptime Infrastructure Monitor
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How to register and login to the online User Community
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Monitoring WebSphere with Uptime Infrastructure Monitor
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erdcloader java exception: Content is not allowed in prolog
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Agent not responding after IP or hostname change
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'up.time Data Collector' is unavailable error in web interface
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Contributing Plugins for Uptime Infrastructure Monitor
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Negative Values Displayed in Graphs
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Agentcmd redirect log info to logfile rather then standard out
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Can't add HMC managed server to Uptime Infrastructure Monitor
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Converting the Uptime DataStore from MySQL to SQL Server
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Securing the Linux agent (tcpwrappers and ssl)
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Expanding Uptime Infrastructure Monitor's Capabilities with Plugin Monitors
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Installing or Uninstalling the Uptime Infrastructure Monitor Agent on Linux
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Uptime Infrastructure Monitor Version Support Status
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Still receiving alerts when topological dependency has failed
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Understanding your Oracle Connection Settings
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Verifying the Configuration of SQL Server Ports
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Setting up a reporting instance
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What options does the addsystems utility use for WMI
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Errors when trying to delete performance data
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Tru64 agent does not ignore NFS file systems
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Graphs not displayed in Firefox running on Linux desktop
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How to change the link back URL in email alerts
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Creating custom reports with Microsoft Reporting Service
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What are the graphic columns in an XML report output file
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How to set up email server information
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Are Service Monitor passwords encrypted?
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Monitoring Servers And Services Behind a Firewall
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Do I need a different agent for each monitored application?
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Windows agent msstdfmt.dll not registered
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Custom Alert Format Variables
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Query to retrieve MySQL database size
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CPU Utilization not matching Linux OS output
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How to restart an agent
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Plugin returns UNKNOWN - Error: Problem running monitor
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Telnet commands for email server authentication debugging
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WebSphere Performance Metrics
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SQL Server does not seem to be running on this system
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Can Uptime Infrastructure Monitor and the database run on different operating systems?
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Linux Agent filesystem permissions
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Connecting to the Uptime Infrastructure Monitor DataStore via ODBC
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Monitoring HTTP Services in a Load Balanced Cluster
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Recommended Monitoring Station Hardware
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How to graph LPAR workload
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Creating custom reports with Crystal Reports
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Access the Applications dashboard without logging in
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Securing the Uptime Infrastructure Monitor MySQL Database
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Microsoft IIS Performance Metrics
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SAR error and SADC problems on AIX 5.3
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How does the Archiving Policy work?
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HP-UX agent showing uptmagnt agent: Exec format error
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Changing SNMP monitor values from String to Int to allow graphing
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Error running Custom Script or Agent-Side Script
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Unable to fully load vendor-supplied MIBs into Uptime Infrastructure Monitor 7.0
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How to move the Uptime Infrastructure Monitor datastore directory
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File System Capacity Monitor Examples
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Upgrading to Uptime Infrastructure Monitor 7.1 or earlier
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Linux Performance Metrics
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Oracle database not responding in Uptime Infrastructure Monitor interface
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Can an SNMP device be added as a Net-SNMP agent?
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How to track VMotion on ESX servers
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Installing Uptime Infrastructure Monitor on 64-bit Red Hat Enterprise Linux 6
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Using Scriptomatic to create custom monitors
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Unable to browse MIB using the Uptime Infrastructure Monitor SNMP monitor
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When do script alerts or script actions run?
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How to configure automatic recovery actions
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Manually trim performance data from a MS SQL DataStore
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Adding VIO LPARs to Uptime Infrastructure Monitor
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SQL Server DB Error: Invalid object name 'dbversion'
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Configuration and Performance Metrics for Network Devices
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Net-SNMP Metrics
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Migrating Your DataStore To a New Database
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Linux Agent IP Security
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MySQL Monitor error: Insufficient status data returned
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Solaris Agent Commands
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WebLogic Performance Metrics
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How to Monitor DNS with Uptime Infrastructure Monitor
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The up.time Data Collector is unavailable
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Regular Expression Syntax Used with Uptime Infrastructure Monitor
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Common User Agent Strings
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Solaris agent not collecting performance data
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High Availability for Uptime Infrastructure Monitor
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Creating Custom Alert Scripts in Uptime Infrastructure Monitor Alert Profiles
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Using -server option to optimize Java memory usage
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Is Performance Monitor Interface required to monitor WebSphere?
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Automatically restarting a Windows service
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Windows agent using 100% of CPU resources
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Does the Windows agent support 64-bit systems?
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IRIX Performance Metrics
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ESX systems stopped collecting performance data
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Java heap space Throwable: java.lang.OutOfMemoryError
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Creating Custom Service Monitors in Uptime Infrastructure Monitor
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php error_log file growing due to deprecated messages
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Process Count Monitoring with Net-SNMP
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Troubleshooting WMI with WMIDIAG
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Freeing up space on your Monitoring Station
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License Reload message on UI instance
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How to monitor MySQL Databases with Uptime Infrastructure Monitor
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Resetting the Uptime Infrastructure Monitor Administrator Password
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How to monitor Exchange with Uptime Infrastructure Monitor
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Monitoring FreeBSD (or other non-supported OS versions)
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Limited Performance Data Available
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netcat quarantined by antivirus program
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Process Count Check error: explorer not found
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Can Uptime Infrastructure Monitor send SMS alerts?
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"No recent performance data available. Is the system online?" - Uptime Infrastructure Monitor Agent Windows elements
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How to set a service to only run once a day
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Unexpected error initializing OID tree
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phperror.log file filled with "File does not exist" errors
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SQL Server Advanced Metrics
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Troubleshooting Network Device Issues with snmpwalk
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AIX agent installation error - sar: time change not positive
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Can outages be removed from SLA reports?
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Solaris Agent Timeout
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Port closes immediately on Unix agent
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How to contact technical support to report an Uptime Infrastructure Monitor problem
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Does the HTTP monitor support SOAP requests?
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Manually trim performance data from an Oracle DataStore
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Monitoring a User Login Web Page
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Microsoft Exchange Performance Metrics
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Moving or Migrating the Uptime Infrastructure Monitor Monitoring Station
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How to generate Server & Application availability reports
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Using retained service metrics data to generate graphs
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Creating Custom Service Monitors with Retained Data Collection
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Kernel Panic error running Virtual Appliance on Windows 7
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Failed to Get Configuration message from Linux Agent
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What Oracle db permissions does Uptime Infrastructure Monitor require
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Can I add a system to a maintenance window that has already started?
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AIX agent pstat not working on 64-bit OS versions
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What is the password for the Windows agent
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Uptime Infrastructure Monitor causing excessive ESX connection logging
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SSL with Solaris agent
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Virtual Appliance - Uptime Infrastructure Monitor Data Collector is unavailable
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Creating custom reports with Tableau
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monitor failed: software caused connection abort: recv failed
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Windows Performance Metrics
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LDAP: error code 12 - Unavailable Critical Extension
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Upgrading to Uptime Infrastructure Monitor 7.2 through 7.5
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Metrics Monitored by Operating System
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Creating Excel Reports that use Uptime Infrastructure Monitor Data
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Data Collector won't start - "Not a trusted IP" error in uptime.log
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Agent-based monitors are not working on my ESX hosts
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SQL Server Locks
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Exporting and Importing Your DataStore or Configuration
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Can't generate graphs from Internet Explorer or FireFox
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Rebuilding Windows Performance Counters
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How to graph an AIX workload
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Insufficient disk space to generate a report
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SMTP Error 550 5.7.1 Unable to relay
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uptime.log shows error: java.sql.SQLException ORA-00018
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How to create a Service Group
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Changing Linux Agent port or permissions
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Error while pinging: Failed to create raw socket
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Supported Browsers in Uptime Infrastructure Monitor
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Configuring Uptime Infrastructure Monitor to send alerts with a hosted Exchange server
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Date format in Excel export doesn't make sense
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Does the Web Application Transaction monitor download images?
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Forwarding Uptime Infrastructure Monitor alerts to BMC Remedy
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Changing a monitored host's IP address
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Changing Global Scan Performance Thresholds
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Active Directory Service Monitor example
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How to check if an agent is running
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How to take a Solaris 10 agent out of maintenance mode
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How to report ESX farm capacity
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How many exclusions can the File System Capacity Monitor use?
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SNMP monitor applet won't load
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How to generate a graph in Uptime Infrastructure Monitor
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Thread pool backlog
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Monitoring services running on a different IP address than the agent
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Can the Uptime Infrastructure Monitor Agent be bound to a specific interface?
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High File Handle Count with Windows Agent
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How to change the archive folder location
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Changing the Windows Agent Port
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MySQL Advanced Metrics
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Problems adding an Agent to Uptime Infrastructure Monitor
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Receiving "Could not connect to database" from Oracle Monitor
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How to generate enterprise capacity reports
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What permissions does Uptime Infrastructure Monitor require for ESX monitoring?
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Add firewall rule to open port 9998 for Linux agent
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Cannot log in to Uptime Infrastructure Monitor
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How to create LPAR capacity report
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Using the agentcmd utility
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Monitoring and automatically restarting a Windows Service
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Using SSL Communication with Linux-Based Agent
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Does the DataStore need to reside on the Uptime Infrastructure Monitor server?
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WMI User Permissions
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SMTP Error 553: sorry, that domain isn't in my list of allowed rcpthosts
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ERROR: Unable to archive data file already exists
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How to extend an Uptime Infrastructure Monitor evaluation license
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How does the SQL Server Tablespace Check monitor work?
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How to monitor my applications with Uptime Infrastructure Monitor
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How to add Ignored VMs or ESX hosts
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Apache access.log file size keeps growing
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Unable to access Uptime Infrastructure Monitor after changing hostname
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Creating Maintenance Windows
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Supported Databases in Uptime Infrastructure Monitor
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How to Graph Retained Metrics for HTTP Monitor
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Unable to contact agent
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How to monitor IBM IVM
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System stats change in Resource Usage reports
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Default MySQL Database Users and Permissions
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Finding your IBM HMC or VIO version
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Can Uptime Infrastructure Monitor database monitors run stored procedures?
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Solaris Performance Metrics
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How to add a Net-SNMP enabled server to Uptime Infrastructure Monitor
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Installing or Uninstalling the Uptime Infrastructure Monitor Windows agent
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Process Check monitor does not check the full Solaris path
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Starting (or restarting) and Stopping Uptime Infrastructure Monitor
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Enabling the BEA WebLogic service monitor
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Create read-only user with rights to set maintenance periods
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What ports need to be open to add an ESX or vCenter system to Uptime Infrastructure Monitor?
Page:
Windows process CPU workload stats don't match CPU Total
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How to change my Uptime Infrastructure Monitor user password
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Stopping and Starting the Windows Agent
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Tru64 Performance Metrics
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Running Uptime Infrastructure Monitor with an MS SQL Server database
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Windows agent shows 2 CPUs when it has only 1
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How to determine the last status of a monitor
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SLA still failing after my servers have recovered
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IE Blocks an ActiveX Control During Graphing
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Playing a custom sound during an alert
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Integrating Scrutinizer with Uptime Infrastructure Monitor
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ESX instance Percent Used > 100%
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Password issue when using jdbc driver with MS SQL
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Working with Custom Alert Formats
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Error or Exception when installing license key
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'Default up.time DataStore' Monitor crit after adding a vCenter to Uptime Infrastructure Monitor
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Received duplicates of the same report
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Moving your license key
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Does the DNS monitor support reverse lookups?
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VMware ESX client and Uptime Infrastructure Monitor show different memory values
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"Database Not Responding" Message Appears in Global Scan
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Agent rpm install error: unpacking of archive failed on file
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Manually trim performance data from a MySQL DataStore
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SNMP service monitor fails to load
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AIX pSeries LPAR Performance Metrics
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Working with the Generic SNMP plugin monitor
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ESX Instance Workload Data
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How to monitor IMAP, POP and SMTP email services
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Adjusting the Java Heap Size on Uptime Infrastructure Monitor 5 & 6
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What does the grey or UNKNOWN status indicate
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Windows Event Log Monitor returns Output: Monitor failed: For input string
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GlobalScan Recent Outages graph appear to be an hour slow
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Unable to access Uptime Infrastructure Monitor from a web browser
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Login Problems
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Uptime Infrastructure Monitor Windows Installation Fails on MySQL
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Report Error Occurred During Processing
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How to batch add many servers or devices to Uptime Infrastructure Monitor
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SQL Server error: Charset is not supported by the JVM
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Installing or Uninstalling the Uptime Infrastructure Monitor Agent on AIX or HP-UX
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How to monitor a cluster in Uptime Infrastructure Monitor
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AIX Agent Error - sar: Error 0
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ERROR: Connection pool congestion
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Agent does not start in daemon mode on SLES
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Enabling the IBM WebSphere service monitor
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Error: java.net.BindException: Address already in use
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Does the HTTP monitor work with NTLM authentication?
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Suppress Linux agent inetd uptmagnt connection warnings
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Memory Consumption by Performance Counters
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How to monitor a VPN or WAN link
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Creating an Action Profile Recovery Script
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Resolving LINUX or UNIX uptimeagent Daemon Messages
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Error: System can not find the path specified
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Installing an Agent on 64-bit Red Hat Enterprise Linux 6
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Excluding drives in the File System Capacity monitor
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"No recent performance data available. Is the system online?" - WMI elements
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Installation failure on Windows: Failure to create services
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Shrinking your MySQL DataStore
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What is a Power Unit?
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Login screen returns Database not responding error after upgrading
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Windows Agent Perflib Errors
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Change the default Service Monitors (PING or UPTIME)
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Custom VBS script error due to wrong locale
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What impact does the agent have on a target server
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How To Install Plugins Without Direct Internet Access
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Oracle Advanced Metrics service monitor
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Understanding and Using Retained Data
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Securing the Windows Agent with SSL
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SQL Server Database Structure
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Running the Uptime Infrastructure Monitor agent under Daemon Mode without Xinetd
Page:
I have submitted a purchase order for Uptime Infrastructure Monitor, how do I get my licenses?
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Implementing HTTPS Browsing for the Web Interface with Apache 2.2
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LPARs not showing in LPAR Workload Report
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Monitoring ESX systems not connected to Virtual Center
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Monitoring Novell NRM Systems
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Linux or UNIX agent is not responding
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Disk and Network stats not recorded on Windows 2008 with Hyper-V
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Finding and updating hosts without a host check
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Finding the Uptime Infrastructure Monitor DataStore location
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Adding Uptime Infrastructure Monitor port exceptions to Windows firewall
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What ports are required for WMI agentless monitoring
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Required Ports for the Uptime Infrastructure Monitor Monitoring Station
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Bad data returned to SQL Server Monitor from agent
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Enabling the Windows Messaging Service
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How to add an LPAR to Uptime Infrastructure Monitor?
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Running Uptime Infrastructure Monitor with an Oracle database
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vCenter 5.0 Compatibility with Uptime Infrastructure Monitor
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WMI agentless option not shown in the Uptime Infrastructure Monitor UI
Documentation Portal (1)
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Legal Notices
Uptime Infrastructure Monitor 7.10.x (28)
Page:
Configuring the Uptime Controller
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Alerts and Actions
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Installing Agents on IBM pSeries Servers
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Common Error Codes
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Using Reports
Page:
Installing Uptime Infrastructure Monitor Agents
Page:
Using Service Monitors
Page:
Administrator's Guide
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Service Level Agreements
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Alert Profile and Action Profile Variables
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Overseeing Your Infrastructure
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Getting Started Guide
Page:
Graphing Virtual Server Components
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Time Period Definitions
Page:
Installing the Monitoring Station
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Using Graphs
Page:
Agent Monitors
Page:
Auto Discovery for Servers and Network Devices
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User Management
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Configuring and Managing Uptime Infrastructure Monitor
Page:
API Documentation
Page:
Uptime Controller
Page:
Managing Your Infrastructure
Page:
Plugin Guide
Page:
Understanding Report Options
Page:
Dashboard Gadgets
Page:
Application Monitors
Page:
Database Monitors
Overview
Content Tools
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