You can manually configure the email server that is used to send alerts and reports to up.time users by following these steps:
- On the up.time tool bar, click Config.
- In the Tree panel, click Mail Servers.
- In the sub-panel, click Edit Mail Server Configuration.
- Type the name of the mail server in the SMTP Server field. The name of the server should follow this convention: smtp...
- Enter the port used by the mail server in the SMTP Port field (optional).
- In the SMTP Sender field, enter the email address that up.time uses to send alert notifications and reports (the originating email address must be a valid email address).
- In the SMTP Helo String field, enter the string that identifies the domain from which a message is being sent. For example: uptimesoftware.com.
- In the SMTP User field, enter the user name that is used to authenticate connections.
- In the SMTP Password field, enter the password that is used to authenticate connections.
- Click Save.
To test the mail server configuration, click the Test Configuration button in the sub-panel. The monitoring station will try to send an email containing the configuration information for the email address of the up.time administrator. If an error message appears in the sub-panel, edit and then re-test the configuration.